Staff Success Manager

Employee Engagementand Retention

• Own the Employee Retention strategy focused onreducing turnover, enhancing companycultureand improving productivity and growth.

• Provide clear communication and support to enhance employee confidence in their roles at Clear Measure

• Maintaina structured retention processincluding but not limited toquarterly employee check-ins, annual reviews,providing payrolland benefitsclarity's,

• Implement recognition and engagement programs.

• Run and report Dream Program performance and impact.

Talent Acquisition

• Own full-cycle recruiting: sourcing, screening, Zoho Recruit management, reference checks.

• Build scalable hiring processes that reduce time-to-hire and improve quality.

• Ensure an 80%+ candidateexperienceNPS.

Training,Coaching& Professional Development

• Identifytraining programs and certificationsand learning pathwaysaligned to company goals.

• Build and manage a company-wide development framework, including role competencies and growth tracks.

• Organizeinternal workshops, lunch‑and‑learns, and skill‑building sessions.

• Coach managers on effective feedback, performance conversations, and employee growth planning.

• Createand report on learning pathways includingindividualized development plans (IDPs)i

• Incorporate multi-facetedtraininginto learningpathways, includingbut not limitedto:online courses, lunch and learns, in person trainings,conferences,mentor ships, peer-learning, etc.

• Tracktraining effectiveness, participation, and ROI; recommend improvements based on data.

Culture, Events & Internal Communications

• Plan company events, off-sites, awards, celebrations, and staff meetings.

• Reinforce Core Values and positive team culture daily.

• Highlight development achievements and internal growth stories across communication channels.

Onboarding & Offboarding

• Own structured onboarding experience (Day 1 through 90 days).

• Ensure new hires have clear expectations, development plans, and early success milestones.

• Handle all offboarding steps with compliance and professionalism.

HR Systems, Compliance & Benefits Support

• Liaise with Insperity and external HR partners.

• Understands when toseekand shareup‑to‑date knowledge of federal, state, and international employment laws and regulationsimpactingcompany HR practices and our staff.

• Manage BambooHR and Zoho Recruit accuracy, documentation, and processes.

• Maintain compliance files and run PTO/benefits processes.

Workforce Planning & Executive Partnership

• Forecast hiring needs with executives; report KPIs weekly/monthly/quarterly.

• Monitor staffing levels, retention, and turnover; propose proactive solutions.

• Identifyinternal mobility opportunities and succession planning needs.

Employer Branding

• Responsible for creating a strong first impression of our company, ensuring interactions reflect our values,culture,and branding.

• Promote the company as a top workplace across channels.

• Maintaincompany culture andworkplace brandcontent and manage award submissions.

• Showcaseemployee development success stories to strengthen brandperception.