Customer Service Assistant for a Beauty and Wellness Company in Australia (Home

Category: Health and Wellness

Location: Sydney New South Wales Australia

• Follow up with newly registered beauty therapists and assist with completing their onboarding.
  
• Review therapist profiles and chase missing photos, information and outstanding requirements.
  
• Follow up with leads generated through Meta advertising and encourage them to complete their registrations.
  
• Respond to customer and therapist enquiries through Instagram, email and other communication channels.
  
• Make phone calls when necessary to follow up with therapists and customers.
  
• Maintain Excel spreadsheets to track registrations, enquiries, profile completion and follow-ups.
  
• Provide general customer service and administrative support.
  

Details

Originally posted on Himalayas